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Fundamentals · chapter 5 · Cultural Competence

Understanding Cultural Differences

The 13 things this section of the textbook says that you are most likely to be asked about — quoted word for word, not retold. Then 6 practice questions with the reasoning.

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Key points

  1. Trust in care

    Culturally competent care is required for a trusting, effective relationship with the patient.
  2. Culture and communication

    Culture also affects how people communicate with healthcare team members in terms of language or eye contact, or what can be discussed in terms of the person’s body, health, or illness.
  3. Culture and treatment

    A person’s culture affects everything from how they think and feel about health and illness, to how receptive they are to treatment recommendations, to how, when, and from whom they receive care.
  4. Cultural assessment purpose

    Conducting a cultural assessment is one way to ensure the patient’s preferences and cultural needs are met.
  5. Genetic disease risk

    Some ethnic and cultural groups have a higher likelihood of experiencing specific diseases, particularly those with genetic conditions associated with their ancestry.
  6. Individualistic cultures

    People from individualistic cultures focus on the individual. They are encouraged to make choices for their own benefit with an emphasis on independence and self-reliance, and health care tends to be viewed as a personal responsibility.
  7. Collectivistic decisions

    Decisions are made for the benefit of the collective. These cultures believe that it is best for society when everyone works together as a group, and the needs of the individual come secondary to the needs of the greater good.
  8. Family decision-making

    A patient from a collectivistic culture might entrust decisions about their treatment to their family, for example, reflecting the communal approach to decision-making and the importance of considering the broader impact on the group.
  9. Pain and culture

    Pain is perceived differently across diverse cultures, including how to express it, how to treat it, and what it means.
  10. Pain treatment risk

    Avoiding misunderstandings related to cultural differences in perceptions of pain is crucial in preventing either overtreating or undertreating the patient’s pain.
  11. Traditional healers access

    Traditional healing has long been used to promote health and fight disease and is still used today by many people around the world because traditional healers tend to be accessible, affordable, and knowledgeable of the language and culture.
  12. Medication interaction history

    Ayurvedic medicine consists of herbs, spices, minerals, and other substances that can interfere with conventional drugs (medications that are widely accepted and commonly used in mainstream medical practice); a thorough list of all medicines and supplements is an important part of the nursing assessment for this reason.
  13. Bias and outcomes

    Bias negatively affects the patient-provider relationship, leading to poorer quality care and worse outcomes for certain groups. For example, research studies have shown that implicit bias regularly leads to the undertreatment of pain in Black patients (Sabin, 2022).

Terms to know

cultural competence
A lifelong process of applying evidence-based nursing in agreement with the cultural values, beliefs, worldview, and practices of patients to produce improved patient outcomes is known as cultural competence.
culture
A set of beliefs, attitudes, and practices shared by a group of people or community which is accepted, followed, and passed down to other members of the group is known as culture.
social determinants of health (SDOH)
The social determinants of health (SDOH) are the economic, social, and environmental factors that influence an individual’s health and well-being.
health disparity
The term health disparity describes the differences in health outcomes that result from SDOH.
traditional healing
The various medicines and healing practices around the world that differ from the modern, Western healthcare system are referred to as traditional healing (World Health Organization, n.d.).
explicit bias
An explicit bias is a consciously held set of beliefs about a person, situation, or group based on certain characteristics (Sabin, 2022).
implicit bias
Implicit bias is an automatic reaction toward a person, situation, or group involving subconscious feelings, perceptions, attitudes, and stereotypes.

Practice questions

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Every question here, with the answer

  1. A client tells the nurse that she uses Ayurvedic herbal preparations at home. What is the nurse's priority action?

    1. Document that the client follows a religious practice and take no further action.
    2. Obtain a thorough list of all medicines and supplements the client uses.
    3. Tell the client to stop all herbal products while in the hospital.
    4. Refer the client to a licensed Ayurvedic practitioner in the hospital.

    Answer: Obtain a thorough list of all medicines and supplements the client uses.

    Ayurvedic medicine includes herbs, spices, minerals, and other substances that can interfere with conventional drugs, so a thorough list of all medicines and supplements is an important part of the assessment. Stopping everything ignores the client's practices, taking no action misses possible interactions, and there is no licensing process for Ayurvedic practitioners in the United States.

  2. A client from a collectivistic culture is asked to decide about a treatment option. Which response by the client would the nurse most expect?

    1. The client asks that the decision be entrusted to the family.
    2. The client asks the nurse to make the decision.
    3. The client refuses to discuss the treatment with anyone.
    4. The client makes the decision alone, based on personal benefit.

    Answer: The client asks that the decision be entrusted to the family.

    In collectivistic cultures decisions are made for the benefit of the group, and a client might entrust treatment decisions to their family. Deciding alone for personal benefit reflects an individualistic culture, and the other responses are not described as collectivistic behavior.

  3. A postoperative client keeps a calm facial expression and has not asked for pain medication. What is the nurse's best action?

    1. Assess both observable behaviors and the client's self-report of pain.
    2. Wait until the client requests medication before assessing pain.
    3. Assume the client is stoic because of their cultural background and give medication.
    4. Conclude the client has no pain because no pain behaviors are seen.

    Answer: Assess both observable behaviors and the client's self-report of pain.

    Pain is an individual experience, so the nurse assesses both observable behaviors and self-reported pain; some people do not express pain through behaviors. Concluding there is no pain risks undertreatment, assuming a response based on background generalizes without listening, and waiting delays assessment.

  4. A nurse wants to reduce the effect of implicit bias on the care they give. What is the first step?

    1. Treat every client from the same ethnic group the same way.
    2. Become aware of one's own implicit biases.
    3. Avoid caring for clients from other cultures.
    4. Rely on conscious beliefs about equality and fairness.

    Answer: Become aware of one's own implicit biases.

    The first step in overcoming implicit bias is becoming aware of it, and diversity training can also help. Avoiding clients is not an option, conscious beliefs about fairness can coexist with unconscious biases, and treating everyone in a group alike is stereotyping.

  5. A client with limited English reports pain and prefers traditional remedies. Which culturally sensitive nursing interventions for pain are appropriate? Select all that apply.

    1. Allow traditional remedies whenever possible and gather a history of herbs and foods used.
    2. Base pain treatment on the usual tendencies of the client's ethnic group.
    3. Ask the client about their ideas and understanding of pain.
    4. Adjust the care plan to reflect the client's cultural needs.
    5. Provide an interpreter.

    Answer: Allow traditional remedies whenever possible and gather a history of herbs and foods used., Ask the client about their ideas and understanding of pain., Adjust the care plan to reflect the client's cultural needs., Provide an interpreter.

    Culturally sensitive pain care includes an interpreter, asking about the client's understanding of pain, allowing traditional remedies with a thorough history, and adjusting the care plan. Response to pain should not be assumed from background, so treating by group tendencies is incorrect.

  6. A client of Ashkenazi Jewish ancestry asks which hereditary conditions are associated with this group. Which conditions should the nurse include? Select all that apply.

    1. Gaucher disease
    2. Cystic fibrosis
    3. Thalassemia
    4. Tay-Sachs disease
    5. Sickle cell anemia

    Answer: Gaucher disease, Cystic fibrosis, Tay-Sachs disease

    Tay-Sachs disease, cystic fibrosis, and Gaucher disease are listed for Ashkenazi Jewish ancestry. Sickle cell anemia is listed for African and Mediterranean groups, and thalassemia for African, Asian, and Mediterranean groups.

Where every quote comes from

Section 5.1 Understanding Cultural Differences of Fundamentals of Nursing by Christy Bowen, Lindsay Draper, Heather Moore, OpenStax, 2024. Read the whole section free at openstax.org.

The textbook is licensed under CC BY-NC-SA 4.0. This page quotes it word for word and adds the headings, the order and the practice questions; references to the book's figures and stray spaces left by its formatting are removed. The page is shared under the same licence. Nothing here is sold.