Fundamentals · chapter 18 · Leadership and Management in Nursing
Implementing Leadership and Management into Nursing Practice
The 14 things this section of the textbook says that you are most likely to be asked about — quoted word for word, not retold. Then 6 practice questions with the reasoning.
Key points
Care coordination goal
Care coordination ensures that patients receive comprehensive and cohesive care tailored to their individual needs.
Manager coordination role
For nurse managers and leaders, this involves a proactive approach to organizing and overseeing all aspects of a patient’s care journey, from admission to discharge and beyond.
Older adult coordination needs
While care coordination is important for patients of all ages, it’s particularly important for older adults. It’s not uncommon for older patients to have multiple chronic health conditions, be prescribed one or more medications, and have more than one provider managing their care.
Interdisciplinary referral communication
For nurse managers and leaders, facilitating an interdisciplinary referral involves ensuring that it is appropriate, that the specialist has all the necessary information to provide targeted care, and that there is a seamless communication loop between all parties involved, including the patient.
Case manager advocacy
They act as advocates for the patient, navigating the healthcare system to ensure timely access to necessary treatments and interventions.
Delegating nurse accountability
The delegating nurse always retains accountability, or responsibility, for the delegated task and therefore is functionally a manager of the delegatee, regardless of their actual title.
Scope of practice knowledge
To ensure all these rights are upheld, nurse leaders and managers must know the scope of practice of all potential delegates and ensure all staff also understand the scope of practice of their coworkers.
Clinical ability assessment
The determination of clinical ability is a critical aspect of delegating patient care, requiring nurse managers to assess the skills and competencies of their team members accurately.
Delegation safety and quality
By carefully assessing clinical competency, nurse managers ensure that delegation enhances patient care without compromising safety or quality.
Professional development responsibility
Supporting professional development is a key responsibility of nurse managers and leaders, essential for nurturing the growth of nursing staff and ensuring high standards of patient care.
Development support strategies
Effective strategies for supporting professional development include mentorship, preceptorship, engagement with professional organizations, and continuing education (CE).
Mentorship benefits
This relationship can help the mentee navigate the complexities of the healthcare environment, develop critical thinking and decision-making skills, and set and achieve career goals.
Preceptorship clinical experience
This one-on-one relationship allows the preceptee to gain valuable clinical experience under the guidance of an experienced nurse, bridging the gap between theoretical knowledge and practice.
Continuing education culture
For nurse leaders and managers, supporting and encouraging CE is crucial for fostering a culture of lifelong learning within their teams.
Terms to know
- patient care coordination
- Organizing a patient’s healthcare needs across providers, settings, and time is called patient care coordination and is a cornerstone of effective healthcare delivery.
- delegation
- As discussed in 15.4 Nursing Standards of Delegation, delegation is the act of requesting staff members to perform tasks or procedures that are outside of their normal job but within the limits of their job description (ANA, 2013).
- scope of practice
- As discussed in 1.3 Nursing as a Profession, scope of practice refers to the defined limits and parameters within which a professional within a particular field is authorized to work, make decisions, and provide services (ANA, 2021).
- mentor
- A mentor is an experienced practitioner who serves as a role model, adviser, and advocate for a student or less-experienced colleague, facilitating their professional and personal growth.
- preceptor
- A preceptor is a licensed professional who coaches and supervises students or new nurses during their clinical rotations, providing hands-on learning opportunities, real-time feedback, and evaluation.
- professional nursing organization s
- As discussed in 1.2 Nursing Education Programs, professional nursing organization s are collective bodies formed by nurses to represent and advocate for the interests of the nursing profession.
Practice questions
Stuck on select-all-that-apply? How to take them one option at a time.
The graded version needs JavaScript. Every question is below anyway, with the answer and why.
Every question here, with the answer
An older adult is admitted after an injurious fall. The patient has multiple chronic conditions, takes several medications, sees more than one provider, and has mild cognitive limitations. Which care coordination action should the nurse manager prioritize for discharge planning?
- Delay involving family members until after discharge teaching is completed.
- Include providers, allied healthcare professionals, community resources, and family members in the plan.
- Focus the plan on the fall injury because acute needs take priority over chronic needs.
- Coordinate only with the primary care provider because chronic conditions are already being managed.
Answer: Include providers, allied healthcare professionals, community resources, and family members in the plan.
Older adults may need coordination that extends beyond providers because chronic illness, medications, physical or cognitive limitations, transportation, and caregiver needs can affect outcomes. The other options narrow the plan too much and do not reflect the section’s emphasis on comprehensive coordination for older adults.
A primary care provider identifies that a patient needs specialty care beyond the provider’s expertise. Which actions should the nurse manager take to facilitate the interdisciplinary referral? Select all that apply.
- Wait for the specialist to request information before sharing relevant patient details.
- Ensure the specialist has the necessary information to provide targeted care.
- Maintain a communication loop among all parties, including the patient.
- Verify that the referral is appropriate for the patient’s need.
- Send the referral without involving the patient to keep the process efficient.
Answer: Ensure the specialist has the necessary information to provide targeted care., Maintain a communication loop among all parties, including the patient., Verify that the referral is appropriate for the patient’s need.
The nurse manager’s role includes making sure the referral is appropriate, information is complete, and communication is seamless among everyone involved, including the patient. Excluding the patient or withholding information until asked would interfere with the coordinated referral process described in the section.
A nurse manager is considering delegating wound care for a patient with diabetes to unlicensed assistive personnel (UAP). Which factors should the nurse manager assess before delegating? Select all that apply.
- Whether additional training or support is needed and available for the UAP.
- Whether the task can be performed without supervision after one explanation.
- Whether delegation will transfer accountability for the task from the nurse manager to the UAP.
- The complexity of the patient’s care needs and whether the UAP has demonstrated proficiency in similar tasks.
- The UAP’s current workload and how added responsibilities may affect safe, quality care.
Answer: Whether additional training or support is needed and available for the UAP., The complexity of the patient’s care needs and whether the UAP has demonstrated proficiency in similar tasks., The UAP’s current workload and how added responsibilities may affect safe, quality care.
Before delegating, the nurse manager must evaluate clinical ability, workload, and the need for training or support. Delegation does not remove the delegating nurse’s accountability, and proper supervision remains one of the rights of delegation.
An RN delegates a task to UAP and states, “Since I delegated it, the UAP is now responsible for the outcome.” What is the best response by the nurse manager?
- Clarify that the delegating nurse retains accountability for the delegated task.
- Advise the RN to avoid delegation because UAP cannot accept delegated tasks.
- Agree, because delegation transfers responsibility for the task to the person performing it.
- Tell the RN that only nurse managers, not staff nurses, are accountable for delegated tasks.
Answer: Clarify that the delegating nurse retains accountability for the delegated task.
The section states that the delegating nurse always retains accountability for the delegated task. UAP can accept delegated tasks within the guidelines, but delegation must include appropriate communication and supervision.
A new nurse in a clinical rotation needs hands-on guidance, real-time feedback, and evaluation while learning to monitor vital signs and respond to changing patient data. Which professional development role best fits this need?
- Professional organization committee member
- Policy advocate
- Preceptor
- Mentor
Answer: Preceptor
A preceptor directly coaches and supervises students or new nurses in clinical settings with hands-on learning and feedback. A mentor provides longer-term career guidance, while committee membership and policy advocacy are professional organization roles rather than direct clinical supervision roles.
A nurse manager wants to support continuing education (CE) and foster lifelong learning on the unit. Which actions are appropriate? Select all that apply.
- Limit CE support to nurses who are already in formal leadership roles.
- Offer reimbursement for educational courses.
- Organize in-house training sessions on emerging healthcare trends.
- Discourage online courses because CE must occur only at conferences.
- Provide time off for staff to attend CE events.
Answer: Offer reimbursement for educational courses., Organize in-house training sessions on emerging healthcare trends., Provide time off for staff to attend CE events.
The section lists time off, reimbursement, and in-house training as ways nurse leaders can support CE. CE is for nursing professionals broadly, not only formal leaders, and it may include online courses as well as workshops, seminars, conferences, and academic programs.
Where every quote comes from
Section 18.3 Implementing Leadership and Management into Nursing Practice of Fundamentals of Nursing by Christy Bowen, Lindsay Draper, Heather Moore, OpenStax, 2024. Read the whole section free at openstax.org.
The textbook is licensed under CC BY-NC-SA 4.0. This page quotes it word for word and adds the headings, the order and the practice questions; references to the book's figures and stray spaces left by its formatting are removed. The page is shared under the same licence. Nothing here is sold.