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Fundamentals · chapter 6 · Promoting Individualized Care

Foundations for Providing Person-Centered Care

The 14 things this section of the textbook says that you are most likely to be asked about — quoted word for word, not retold. Then 6 practice questions with the reasoning.

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Key points

  1. Person-centered care planning

    Person-centered care includes integrated healthcare services that allow goals, values, and preferences of an individual to be included in the development of a care plan with the healthcare provider.
  2. Shared decision-making

    When the patient and healthcare provider work together to develop a healthcare plan that meets the goals set by the patient, this is known as shared decision-making (SDM).
  3. Self-management support

    Support for self-management gives patients with chronic conditions the ability to manage their health and take an active role in their health care.
  4. Maslow prioritization framework

    The most recognized framework for prioritizing patient’s needs is Maslow’s hierarchy of needs, which includes physiological needs as the basis of the hierarchy, meaning those needs must be met at least minimally to sustain life and before moving onto the needs above those.
  5. Basic physiological needs

    Examples of physiological needs include oxygen, nutrition, hydration, elimination, thermoregulation, sexuality, activity, and rest.
  6. Physical care priorities

    For most patients, the physical considerations that are reported as important are pain management, assistance with activities of daily living, and short-term care facility environments.
  7. Unmanaged pain effects

    For example, if physical pain is not managed well, safety, security, and emotional well-being are affected.
  8. Physical and physiological needs

    Physiological needs refer to the functions of the body while physical needs refer to the care of the physical body.
  9. Safety assessment timing

    A person should have their safety and security needs addressed early in the assessment process to avoid missing opportunities for care later as their needs increase.
  10. Emotional needs assessment

    The nurse needs to be aware of each individual patient’s emotional needs to provide comprehensive person-centered care.
  11. Support and recovery

    Having a relationship with friends, family, or a significant other can provide the support needed for a patient to heal and recover.
  12. Spiritual care responsibilities

    Nurses are responsible for identifying and understanding a patient’s spiritual needs, assisting the patient in developing the care plan, involving the appropriate healthcare/spiritual professionals, and evaluating the patient’s spiritual care.
  13. Spiritual care attitude

    Nurses must not be judgmental or biased; they should be open minded to better meet the spiritual needs of the patient.
  14. Family and privacy

    It is vital the nurse respects the patient’s decision regarding privacy and does not discuss private information with other family members without the patient’s permission.

Terms to know

shared decision-making (SDM)
When the patient and healthcare provider work together to develop a healthcare plan that meets the goals set by the patient, this is known as shared decision-making (SDM).
Physiological needs
Physiological needs refer to the functions of the body while physical needs refer to the care of the physical body.
self-esteem
The term self-esteem can be defined as confidence in one’s own worth or abilities.
self-actualization
The realization of one’s potential is called self-actualization.
Spiritual health care
Spiritual health care can be described as helping a patient meet their psychological needs and develop a meaningful life.
faith
An absolute trust or belief in something or someone is called faith.
religion
The term religion refers to the actual practice of worship within an organized culture or group of like-minded individuals.
hope
The term hope can be defined as how the person views their future.

Practice questions

Stuck on select-all-that-apply? How to take them one option at a time.

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Every question here, with the answer

  1. A nurse is caring for a postoperative patient who reports severe pain and says they are afraid to come back to this facility because their pain has not been managed. Which nursing action best reflects person-centered care?

    1. Tell the patient that pain is expected after surgery and continue with routine care.
    2. Address the patient’s pain management promptly and include the patient’s experience in the plan of care.
    3. Focus first on discharge teaching because the patient’s pain will improve after leaving the facility.
    4. Reassure the patient that the facility is clean and safe before discussing pain.

    Answer: Address the patient’s pain management promptly and include the patient’s experience in the plan of care.

    Pain management is identified as an important physical consideration in person-centered care. Unmanaged pain can negatively affect the patient’s overall experience as well as safety, security, and emotional well-being.

  2. A nurse is collaborating with a patient to develop a person-centered care plan. Which elements should the nurse include? Select all that apply.

    1. An understanding of the patient’s comprehensive needs
    2. Well-being considerations for the patient
    3. The patient’s goals, values, and preferences
    4. A standardized plan based only on the diagnosis
    5. Informed decision-making about treatment options

    Answer: An understanding of the patient’s comprehensive needs, Well-being considerations for the patient, The patient’s goals, values, and preferences, Informed decision-making about treatment options

    Person-centered care includes the patient’s goals, values, preferences, well-being, and comprehensive needs. A standardized plan based only on the diagnosis does not reflect the shared, individualized approach described in the section.

  3. A patient has several needs during an assessment: shortness of breath, anxiety about being hospitalized, concern about missing family, and questions about personal goals after discharge. Using Maslow’s hierarchy, which need should the nurse address first?

    1. Shortness of breath
    2. Anxiety about being hospitalized
    3. Questions about personal goals after discharge
    4. Concern about missing family

    Answer: Shortness of breath

    Maslow’s hierarchy prioritizes physiological needs first because they must be met at least minimally to sustain life. Shortness of breath is linked in the section to decreased oxygenation, making it the priority over social, emotional, or self-actualization needs.

  4. A patient tells the nurse, “I do not belong to an organized religion, but my spirituality is important to me.” Which nursing actions are appropriate? Select all that apply.

    1. Identify and seek to understand the patient’s spiritual needs
    2. Document that the patient has no spiritual needs because there is no religious affiliation
    3. Involve appropriate healthcare or spiritual professionals as needed
    4. Evaluate whether the patient’s spiritual care needs are being met
    5. Assist the patient in developing the care plan

    Answer: Identify and seek to understand the patient’s spiritual needs, Involve appropriate healthcare or spiritual professionals as needed, Evaluate whether the patient’s spiritual care needs are being met, Assist the patient in developing the care plan

    Spiritual care is not limited to organized religion, and nurses should assess and support what the patient considers spiritual. Assuming the patient has no spiritual needs because they do not report religious affiliation is not consistent with person-centered care.

  5. A patient scheduled for an MRI tells the nurse they are claustrophobic and afraid they will not be able to stay still during the scan. What is the nurse’s best response?

    1. Address the patient’s fears before the test and work with the patient to find a solution.
    2. Tell the patient the scan cannot be completed unless they remain completely still.
    3. Explain that emotional concerns are secondary and should be discussed after the MRI.
    4. Wait until the patient is in the scanner to see whether the fear becomes a problem.

    Answer: Address the patient’s fears before the test and work with the patient to find a solution.

    The section states that emotional needs should be addressed early in the care process. A patient who is fearful or claustrophobic may have difficulty completing an MRI, so discussing fears beforehand supports person-centered care.

  6. A patient says, “My best friend is my family. I do not want my siblings to know about my prognosis.” Which nursing actions support person-centered care? Select all that apply.

    1. Respect the patient’s decision about who receives private health information
    2. Avoid pushing the patient to seek opinions from family members they do not trust
    3. Assume family involvement is always required for healthcare decisions
    4. Tell the siblings because blood relatives should be informed first
    5. Include the patient’s chosen support person when the patient gives permission

    Answer: Respect the patient’s decision about who receives private health information, Avoid pushing the patient to seek opinions from family members they do not trust, Include the patient’s chosen support person when the patient gives permission

    The nurse should respect the patient’s preferences about family involvement and privacy. The section notes that family may mean different things to different people and that private information should not be shared without permission.

Where every quote comes from

Section 6.2 Foundations for Providing Person-Centered Care of Fundamentals of Nursing by Christy Bowen, Lindsay Draper, Heather Moore, OpenStax, 2024. Read the whole section free at openstax.org.

The textbook is licensed under CC BY-NC-SA 4.0. This page quotes it word for word and adds the headings, the order and the practice questions; references to the book's figures and stray spaces left by its formatting are removed. The page is shared under the same licence. Nothing here is sold.